Q How does the 14-day free trial work?
When you register your property, your 14-day free trial activates instantly with no credit card required. You get access to the full Hotel Tek Pro feature suite—publish your booking website, configure room rates, add staff users, and accept test reservations.
Q Can I use my own custom hotel website domain?
Yes! You can easily map your custom domain (e.g. www.royalpalacehotel.com) directly to your Hotel Tek Pro booking website with automatic SSL encryption.
Q Is my hotel data kept secure and isolated?
Absolute data isolation is guaranteed at the database architecture level. No tenant property can ever see or access another hotel's guest records, financial invoices, staff accounts, or booking lists.
Q How does double-booking prevention work?
Our direct reservation engine executes strict date-range overlap checks (check_in < new_checkout AND check_out > new_checkin). Rooms already assigned are automatically filtered out during booking attempts.
Q Can I assign different roles to my hotel staff?
Yes! You can add staff members with specific roles: Front Desk / Receptionist (bookings & check-ins), Housekeeping (cleaning status updates), Accountant (invoices & financial reports), and Hotel Manager (full access).
Q Are there any hidden commission fees on bookings?
Zero! Hotel Tek Pro charges flat transparent monthly subscription pricing. You keep 100% of all direct guest booking payments.
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